Hi I'm Akshata 👋
I design intuitive, human-centered experiences that bring clarity to complex digital systems.
With 6 years of design expertise and a Master’s in Information Experience Design from Pratt Institute, I bring a balance of creativity, research, and execution to enterprise-scale solutions that drive impact. Take a peek at my showcased UX work below, browse my resume, or drop me a message to connect. Let's create captivating experiences that resonate with users.
Previously a UX/UI Designer at Helen Ficalora and a UX Intern at Zoox.
Enterprise UX | B2B Portal Strategy| Fortune 500 Scalability
Client Project
Redesigning ServiceNow Enterprise Portals for Fortune 500 Workforces
How we transformed fragmented out-of-the-box B2B tools into a seamless mobile-first employee hub for over 100,000 global workers. (Case study coming soon)
UX Research | Conversational UX | UI Design
IRIS: Reimagining the Ritual of Getting Dressed Through Conversational AI
UX Design | UI Design | User Testing
Designing a 0-1 AI-Powered Retail Assistance Tool to Enhance In-Store Team Efficiency & Communication
Service Design | User Research | UI Design
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Client Project
Designing a Service System to Enhance the Pratt Student Meal Service Experience at the Pratt Campus
UX Research | Information Architecture | User Flows
Client Project
Redesigning the UFAA Website and Mobile Platforms for Improved Community-Building Experiences
Exploratory Articles and
Mini-Projects
In this section, I explore service design, speculative projects, and immersive UX research methods like ethnography. Here, you'll find articles and mini-projects that reflect my passion for UX methodology. These projects are where I experiment and learn, showing my dedication to exploring new ideas and improving my skills in the ever-changing world of user experience.
Practical Ethnography | UX Research Methodologies
Service Design | Co-Creation Activity| User Journey Mapping
Our objective in observing the site was to provide the NYC Department of Design and Construction (DDC) with insights into public awareness and feelings surrounding local projects.
A blog outlining the co-creation activity conducted by my teammates and me to find out various ways to improve the long-distance moving service called LugLess.
Service Design | On-site Observations | Customer Journey Mapping
UI Design | Speculative Design | Videography
A Speculative Museum Project
A blog outlining my team's observations of a visitor of the New Museum, then detailed into a customer journey map to identify pain points and room for opportunity.
A glimpse into what life may look like for human beings in the next 50-100 years through a museum experience that explores the past, present, and future of humanity.